How it works
From your first enquiry to a warmer home, here's exactly what happens and what we need from you.

The process
Six steps, all free of charge
Get in touch
Call, email, or fill in our form. We'll check you meet the criteria.
We send your application form
Complete it and get it signed and stamped by your local Department of Social Protection office.
Return your documents
Send the signed form plus proof of home ownership back to us, by post or email.
We submit to SEAI
We process and submit your application on your behalf.
Home survey
SEAI arranges a survey to confirm what work your home qualifies for.
Work is scheduled and completed
Once approved, we schedule the installation. This is free of charge at every stage.
What you'll need to apply
- Signed, stamped application form (homeowner and Dept. of Social Protection)
- Proof of home ownership: house insurance, deeds, mortgage statement, or Local Property Tax letter with a utility bill
- Carer’s Allowance applicants only: a completed Carer’s Allowance Certification form
Getting back to you. We aim to reply to all queries within one working day.